Privacy Policy

Who we are

Our website address is: https://dialavanwestlothian.co.uk

Our email address is: info@dialavanwestlothian.co.uk

Our telephone no is: 01506 857 453

Our registered address is : 104 Houstoun Gardens, EH52 5SJ

 

What personal data we collect and why we collect it

Contact forms

If you consent, Your data will be stored for the purposes of providing a quote of our services. Your data will NOT be sold, or stored longer than required. All data held on our customers will be deleted within 28 days of job completion or if we don’t hear back from you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies

Basic WordPress cookie for website functionality that does not collect or store any personal data about you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Such content may include but is not limited to Facebook, Youtube and Google.

Who we share your data with

We never sell or share your data. Your data will only be shared with members of our staff for the purposes of providing quotes or carrying out services.

How long we retain your data

Data is held for 28 days as standard, unless you have booked in a job that is over 28 days away, or there is an issue after completion of a job that we would have to retain your contact details. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you leave a review basic data about you will be retained for the purpose of testimonials. These reviews would be publicly posted so consent is presumed given to store said public information.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any queries please do not hesitate to contact us!